1st Edition

Gen Z in Work A Practical Guide to Engaging Employees Across the Generations

By Karina Ochis Copyright 2025
    158 Pages 7 B/W Illustrations
    by Routledge

    158 Pages 7 B/W Illustrations
    by Routledge

    This concise and clear book provides actionable solutions to every manager’s and leader’s newest problem: How to work effectively with Gen Z employees.

    Employee disengagement is a problem for businesses around the globe, with 85% of employees actively disengaged from their work. By 2025, Gen Z will account for one-third of the workforce, according to the World Economic Forum, and a growing challenge is how to adapt organisations to effectively include this group. Companies must now redesign long-established practices to include rapid integration, gamified rewards, mixed generation teams and multigeneration training in ways that will capitalize on the current behaviours of Gen Z, as well as other worker groups. This book provides:

    • The measures companies can take to forge productive relationships between Gen Z and older, more experienced employees.

    • An approach that can be readily applied by senior executives and managers to engage Gen Z employees and to address the disengagement problem more broadly.

    • Implementable solutions on how five traditional practices - onboarding, leadership, culture, motivation and benefits - can be altered in companies to improve Gen Z productivity.

    The problem of disengagement is widespread across companies and industries, and results in diminished productivity, high turnover costs, and the loss of experienced professionals. Managers and leaders across all sectors will find this book indispensable in implementing an actionable strategy for improving the performance of Gen Z.

    PART I: Core Concepts - Understanding the Generational Landscape, Chapter 1: Introduction, Chapter 2: Welcome to the Modern Workforce, Chapter 3: Are You a Multigenerational Leader?, Chapter 4: What Is a Generation at Work?, Chapter 5: Who Are Boomers, Gen X, and Gen Y in the Workplace?, Chapter 6: Who Are Gen Z-ers? PART II: Hands-On Leadership - Actionable Strategies for Gen Z Integration, Chapter 7: What Are Gen Z-ers' Workplace Expectations and Work Ethic Values?, Chapter 8: How to Attract Gen Z Employees in the Workplace, Chapter 9: How to Redesign Job Descriptions for Gen Z-ers, Chapter 10: How to Onboard Gen Z Employees, Chapter 11: Why Are Gen Z Disengaged?, Chapter 12: How to Lead Teams of Gen Z Employees, Chapter 13: How to Empower Gen Z Employees, Chapter 14: What to Do About Quiet Quitting? PART III: Toolkit for Transformation - Short Guides for Implementation, Chapter 15: How to Make Different Generations of Employees Work Together, Chapter 16: How to Implement Multigeneration Training, Chapter 17: How to Manage Tensions Between Generations, Chapter 18: Eight Actions You Can Take Today, Chapter 19: Bonus Chapter: Redefining Leadership for a New AI Era, Chapter 20: Conclusion

    Biography

    Karina Ochis is a Professor of Leadership and Management, Author, Speaker and Executive Consultant. She is a global expert in leading the four generations of employees. An accomplished public speaker, Karina participates at world-wide conferences and summits including TEDx, and has been featured in Entrepreneur, Forbes and The Huffington Post.

    "Ochis' book could not be more timely, insightful, and thought-provoking. As a corporate and civil society leader managing multi-generational teams, this book has made me think afresh. It provides research, scholarship, and advice which practitioners would find invaluable in supporting the performance and development of their teams and improving organizational effectiveness." Lucian J. Hudson, Professor-in-Practice in Leadership & Organizations, Durham University Business School, UK.

    "At a time when corporate environments are transformed by AI, social revolutions, and rapid technological innovations, Karina Ochis provides innovative solutions to creating a workplace that embraces an age-diverse office population.” Prof. Dr. Asher Orkaby, Harvard University, US.

    “Gen Z in Work’ offers strategies for employers to better understand and engage with Gen Z employees, ultimately leading to more prosperous and productive work environments. I strongly recommend this book to all types of organizations who seek to understand and effectively engage with the youngest generation in the workforce.” Prof. Dr. M. Amr Sadik, Board Member and Professor of HR Management at GUST, Latvia HR & Strategy Management Adjunct Professor from IPE Management School, Paris