1st Edition

ICT, the Business Sector and Smart Cities

Edited By Anna Visvizi, Orlando Troisi, Mara Grimaldi Copyright 2025
    256 Pages 52 B/W Illustrations
    by Routledge

    This book examines smart cities through the lens of the ICT-driven transformation of the economy and economic systems and the resulting changes influencing organizations (public, private, voluntary) and citizens in the smart city. In this context, the chapters included in this book address very specific questions pertaining to modes and models of economic collaboration, interest aggregation, and determinants of sustainable growth and development in the smart city. To this end, the circular economy, the sharing economy, the platform economy, and open innovation in the smart city are discussed. The notions of economic performance, competition and BMI are elaborated in detail. Finally, the question of the fragility of labor markets, including the availability of talent, is explored. By applying conceptually sound, inter- and multi-disciplinary approaches, frequently including case studies, this book provides a thorough insight into the complex question of how tools specific to the fields of economics, business management, innovation management, strategic management, entrepreneurship, and human resource management, can be useful in view of understanding and harnessing the intrusion of ICT in the city space.

    Acknowledgments

    Preface

    About the Contributors

     

    Introduction

    Chapter 1

    ICT in smart cities: Beyond tautology. The Role of ICT in the development of markets, business, and the society in the smart city

    Anna Visvizi, Orlando Troisi, Roman Wosiek, Mara Grimaldi

    Part 1: The role of ICT in the development of markets, business, and the society in the smart city

    Chapter 2

    Conceptualizing and exploring the business-smart city nexus: a case-study based insight (Poland)

    Anna Visvizi, Roman Wosiek, Gianluca Guazzo, Katarzyna Żukrowska

    Chapter 3

    Conceptualizing business sector’s involvement in the smart city: towards a typology of engagement modes

    Sabina Baraniewicz-Kotasińska, Anna Visvizi, Gianluca Guazzo

    Chapter 4

    From smart-cities to smart-communities: the social innovation perspective. What role for the business sector?

    Valentina Cucino, Giulio Ferrigno

    Part 2: The smart city as services’ ecosystem

    Chapter 5

    Smart city in practice: citizen-centric creation of urban development strategies. The case of Poland.

    Piotr Maleszyk, Mariusz Sagan

    Chapter 6

    Artificial Intelligence (AI)-powered public service delivery in smart cities. The case of the Gulf Cooperation Council (GCC) Countries

    Charalampos Alexopoulos, Stuti Saxena, Ricardo Matheus, Nina Rizun

    Chapter 7

    Involving consumers and households in smart waste recycling

    Anne-Mari Järvenpää, Jari Jussila, Leena Kunttu, Iivari Kunttu

    Chapter 8

    Smart city and the circular economy: the case of selected cities in the European Union

    Agnieszka Komor

    Chapter 9

    Reinterpreting I4.0 cluster as a service ecosystem: a piece and parcel of the smart city. The case of the Hamburg Aviation Cluster (HAv)

    Marta Götz, Mara Grimaldi

    Chapter 10

    Smart tourism for smart city: an exploratory analysis of tourism digital start-ups. The case of Italy.

    Silvia Baiocco, Antonella Monda, Paola M. A. Paniccia, Antonio Botti

    Part 3: Creating smart cities: benchmarks and the best practice

    Chapter 11

    Smart city requires smart human resources management. Generating value for the city and the community through sustainable behaviors.

    Nicola Capolupo, Emilia Romeo, and Valerio Giampaola

    Chapter 12

    Smart cities meet indigenous communities. The case of the Amazon.

    Aldrin Espín-León, Myrian Peñaherrera-Ortega, Erick Espín-García

    Chapter 13

    Business sector and the smart city in the artificial intelligence (AI) era: ethics, privacy, and cybersecurity

    Svetlana A. Balashova, Marina S. Reshetnikova

    Biography

    Anna Visvizi, Ph.D. (dr hab.), economist and political scientist, Professor at the SGH Warsaw School of Economics, and Visiting Professor at Effat University. Seasoned editor, researcher, recognized author, and accomplished project manager, Professor Visvizi has extensive experience in academia, think-tank and government sectors in Europe and the US, including the OECD. Professor Visvizi’s expertise covers issues pertinent to the intersection of politics, economics and information and communication technology (ICT), which translates into her research and publications on applied aspects of ICT, in such domains as smart cities, knowledge & innovation management, as technology transfer, and governance. Professor Visvizi is the Editor-in-Chief of Transforming Government: People, Process and Policy (Emerald Publishing) as well as of Digital Policy, Regulation and Governance (Emerald Publishing).

    Orlando Troisi, Ph.D., Full Professor in Business Management at the University of Salerno, serving also as the Academic Director of the Observatory of Digital Transition. Researcher, lecturer, and author, Professor Troisi served in several government-curated committees and advisory groups. His research interests include topics located at the intersection of management and business economics, which results in his publications on technology emergence, co-creation, technology transfer, management, and other. Professor Troisi has been invited to serve as Guest Editor in such prestigious journals as Socio-Economic Planning Sciences (SEPS), European Journal of Innovation Management (EJIM), and other.

    Mara Grimaldi, Ph.D., is a Research Fellow at the University of Salerno, Department of Political and Communication Sciences. Her main areas of interest are services marketing and management, information and knowledge management, strategic innovation management. She participated in several national and international conferences as a chair (Research and Innovation Forum, Naples Forum on Service, etc.). Dr Grimaldi served as Guest Editor in several high-impact journals, including Transforming Government: People, Process and Policy; European Journal of Innovation Management. Dr Grimaldi  is the co-editor of several books published by Emerald and Routledge. Currently, Dr Grimaldi is engaged in a number of research projects that aim at exploring the opportunities and the criticalities of big data analysis and data-driven decision-making in business and innovation management. Orcid: 0000-0002-7051-7932